Ukok's Terms & Conditions — Fully in Bengali

Ukok.click (hereinafter referred to as "ukok" or the "Platform") is a legally registered and operated online gaming platform. These terms and conditions constitute a binding legal agreement between ukok and its users.

Compliance with ukok's terms and conditions is mandatory for all users. By accessing, browsing, or participating in any game on the platform, you confirm that you have read, understood, and agreed to these terms.

• These Terms & Conditions are available in both English and Bengali. In the event of a conflict, the Bengali version shall prevail.
• Ukok reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via your registered email.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be fully effective.
• No employee or representative of ukok may make any promises or commitments beyond what is stated in these written terms.

A registered account is required to play on ukok. You must provide accurate and truthful information during registration. ukok reserves the right to terminate any account created with false information at any time.

• Each person may only one account can be created. Multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• Minimum Age for Registration 18 years. Age verification via National ID or passport may be required.
• Ukok may request additional documentation for account verification purposes — such as proof of address or payment method details.
• Keeping your login credentials confidential is your responsibility. Allowing others to access your account is strictly prohibited.
• If you suspect any unauthorized access to your account, please contact the support team immediately.

Under the KYC (Know Your Customer) process, ukok may request identity verification at any time. Withdrawals may be temporarily placed on hold until verification is complete.

Ukok offers safe and fast financial transactions. All major mobile banking services in Bangladesh — Mobile Pay, Nagad, Rocket — are supported. For detailed information on financial transactions, visit Financial Transactions Visit the page.

• Your account must be fully verified before any withdrawals can be processed.
• Deposits and withdrawals are generally processed through the same payment method.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• Ukok does not charge any transaction fees; however, your payment provider may apply their own charges.
• In cases of suspicious transactions, ukok reserves the right to place a hold on payments pending investigation.

Ukok regularly offers a variety of bonuses and promotions. Each bonus has its own terms, and failure to comply with those terms may result in the bonus being cancelled. To view all current offers, visit Promotions Visit the page.

• Wagering Requirements: Each bonus comes with specific wagering requirements (typically 10x to 30x). Winnings cannot be withdrawn until these requirements are met.
• One Account, One Bonus: Claiming bonuses across multiple accounts from the same household, device, or IP address is strictly prohibited.
• Duration: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for specific games or game categories. Check the promotion terms to confirm eligibility.
• Bonus Abuse: If ukok determines that a user is abusing bonuses, ukok reserves the right to cancel the bonus and suspend or close the account.

All games on ukok run on software from licensed providers. Each game outcome is determined by an RNG (Random Number Generator), ensuring complete fairness and randomness. At ukok, Popular Games and New Games All games are available in this section.

• The RTP (Return to Player) for each game is disclosed within the game itself or in the Help section.
• If a game is interrupted mid-round due to a technical issue, that round will be considered void and the stake will be refunded.
• The dealer's decision in Live Casino games is final. If a technical error is proven, the round will be subject to review.
• Intentionally disconnecting during a game to gain an unfair advantage is considered fraud by ukok.
• Ukok's odds for Sports Betting are final. Bets cannot be changed after an event has started. Learn more Sports Events page.

The following activities are strictly prohibited on ukok. Violations may result in permanent account closure, forfeiture of funds, and legal action.

Ukok believes gaming is a form of entertainment — not a solution to any problem. That's why we place the highest importance on responsible gaming. Responsible Gaming You can find more details on the page.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can pause your account for a set period of time. You will not be able to log in during this period.
• Reality Check: You will be periodically reminded of how long your current gaming session has been running.
• Minor Protection: Use parental controls on shared family devices. ukok is strictly off-limits for minors.
• Professional Help: If you are struggling with a gambling problem, our support team can refer you to professional help.

Ukok takes your personal data seriously. For full details on how we collect, store, and use your information, please refer to our Privacy Policywill be available at.

• Your personal data is never sold to third parties.
• All data is kept secure through SSL encryption.
• Your data may be used solely for service improvement and legal compliance purposes.
• You may contact our support team to request corrections or deletion of your personal data.

Ukok reserves the right to suspend or close any account without prior notice in the following circumstances:

• For violating the Terms & Conditions
• For registering with false information
• Involvement in fraudulent or illegal activities
• Failure to complete KYC verification or failure to submit the required documents
• Managing multiple accounts

You can contact our support team at any time to request account closure. Any withdrawable balance remaining at the time of closure will be returned, but bonus balances will be forfeited.

For any disputes or complaints involving ukok, we always prioritize an amicable resolution. The dispute resolution process is outlined below:

• Step 1: Submit complaints directly to our customer support team. Email: support@ukok.click — an initial response will be provided within 48 hours.
• Step Two: If your complaint is not resolved at the first stage, it will be escalated to senior management. This process may take up to 7 business days.
• Step Three: If neither of the above steps leads to a resolution, independent third-party mediation may be pursued.
• In disputes regarding game outcomes, RNG logs and server records shall serve as the final and conclusive evidence.
• Financial claims must be submitted within 30 days of the relevant incident.

Ukok reserves the right to modify these Terms & Conditions, in part or in full, at any time. The following rules apply to any such changes:

• At least 7-Day Advance notice will be provided.
• Minor changes may take effect without prior notice — so please review this page regularly.
• Continued use of the platform after updated terms take effect will be considered acceptance of the revised terms.
• If you do not agree to the changes, you may request to close your account.

The latest version of these terms and conditions will always be available on this page. Please check the "Last Updated" date at the top of the page.