Gaming is for fun — not stress. ukok believes the best experience comes through responsible gaming. We're here to support you every step of the way.
We built these tools to make sure you always stay in control.
Set your own daily, weekly, or monthly deposit cap. There's no way to go over your budget.
Set your session length in advance. Once time is up, you'll get an automatic reminder and the option to log out.
Temporarily suspend your account for anywhere from 1 day to 6 weeks . Reactivating is easy whenever you're ready to return.
For longer breaks, you can close your account for anywhere from 6 months to permanently.
Set a maximum loss limit for a given period. Once you hit the limit, your session will automatically stop.
Our expert support team is with you 24/7. Don't hesitate to reach out with any concerns.
Responsible gaming means enjoying gaming as entertainment — not as a source of financial stress or mental strain. ukok.click firmly believes that every player should have full control over their own decisions.
Online gaming is growing fast in Bangladesh, with thousands of people visiting ukok every day for entertainment. For some, though, gaming can become a habit that affects family life, finances, or social well-being. Our responsible gaming policy exists to help prevent that.
The core principle of responsible gaming at ukok is simple: set a budget before you play, stick to your time limits, and stop when the fun stops. Winning isn't guaranteed — but your enjoyment is in your own hands.
Keep in Mind: Gaming is a form of entertainment — enjoy it as a fun experience, not a source of income.
Ukok encourages all players to follow these core principles — doing so ensures gaming stays enjoyable every time.
You can manage all these limits directly from your account settings on ukok. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period.
| Limit Type | How It Works | Duration | Status |
|---|---|---|---|
| Deposit Limit | Maximum Deposit Limit for a Set Period | Daily / Weekly / Monthly | Active |
| Bet Limit | Maximum Amount per Bet | Per Session | Active |
| Loss Limit | Maximum Loss Limit for a Set Period | Daily / Weekly / Monthly | Active |
| Session Time Limit | Maximum Continuous Play Time | Per Session | Active |
| Reality Check | Reminder notifications at set intervals | 15 / 30 / 60 Minutes | Active |
| Cooling Off | Temporary Account Suspension | 1 day – 6 weeks | Active |
| Self-Exclusion | Long-Term Account Deactivation | 6 Months – Permanent | Active |
Important: Once self-exclusion is active, your account cannot be reopened before the set period ends. This is intentionally designed to help you stay committed to your decision.
If you feel you need a break for a while, just follow these simple steps:
With your ukok.click username and password Log In proceed.
Click the profile icon in the top right corner and select the "Responsible Gaming" option.
Click on the "Self-Exclusion" option and select your preferred duration.
A verification code will be sent to your registered email to confirm the action.
You can also email us directly at support@ukok.click to submit a Self-Exclusion request. We'll act on it promptly.
Read through the questions below and check any that apply to you.
Asking for help takes courage. The ukok team is always here for you.